Technical Manager (Health Services)           

Office Support-Accounts Payable-Customer Service

 

Pursuing an entry-level field that will allow me to utilize the skills gained as a Technical Manager focusing on Health Services.  Having a sense of community and creativity I am confident that my social, technical, investigative and creative ability skills will develop my career goals.

                                                      

 

                                             -Brainstorming                                                -Office Support

                     

                                             -Troubleshooting skills                                      -Coordinating skills

 

                                             -Event Coordinator                                          -Self-motivated

 

 

COMPUTER SKILLS

 

Google Applications, gMail, gCal and gDOCS, Microsoft Office (Word, Excel, PowerPoint), MAC OSX Yosemite, ICD9 & CPT Coding, Medical Terminology, 75 wpm, 10-key: 1200 keystrokes/hr

 

PROFESSIONAL EXPERIENCE

 

Pro Unlimited at Genentech, South San Francisco, CA                                                                             04/2015-present

  Project Coordinator

• Manages day to day queue of requests for procuring contractors, services, software and any item that requires purchasing through SAP

• Directly work on items in the request queue to ensure accuracy and completeness of information

• Works with the requestor to capture all of the financial and resource information required in order to move the request into the next step in the process

• Facilitate and use problem solving skills to expedite onboarding requests in a timely manner

           

Pro Unlimited at Genentech, South San Francisco, CA                                                                              11/2013-03/2015

   Senior Administrative Associate

• Provide full support to 8-15 Managers of Pharma Informatics (PI) in the Commercial Operation Informatics (gCOI) department

• Coordinate meetings with Video Conference (VC) and WebEx

• Book travel arrangements

• Prepare reports and interacting with customers and vendors

• Utilized good judgment in managing calendar appointments Coordinate and assemble agendas and other meeting materials

• Manage conference room scheduling and coordinate meetings with other Managers within PI and across the company

• Help coordinate onsite and offsite events

• Assist with interview scheduling and onboarding

• Back-up admin for all admins in department

• Assist with coordinating department wide events

 

DHL EXPRESS San Francisco, CA                                                                                                       09/2000-06/2013

  Administrative Assistant/International Service Agent: Gateway Export  

• Assisted managers and supervisors in clerical work creating spreadsheets and reports in Microsoft Word, Excel and Power Point

• Assisted with Accounts Payable (AP) and ensured conformity with foreign regulations and various airline rates using specific DHL systems 

• Managed Imprest accounts for Gateway to ensure a positive balance

• Performed daily entry of 100+ employee time cards in Microsoft Access in a timely and efficient manner (Daily Operating Report)

• Ordered and maintained supplies for 4 departments through GeT system (supplier management)

• Event Coordinator for employee engagement events within the company

• Contacted customers to obtain proper shipping information to complete exportation in compliance with AES (Automated Export System)

• Customer Service for Export Customs paperwork

• Performed Export manifesting, data entry and prepared MAWBs (Master Airway Bill) for Asia Pacific destinations

• Verified information on documents including HAWB (House Airway Bill), commercial invoices, SEDs (Shipment Export Declaration) and export licenses

• Prepared Audit and Edit reconcile reports

 

CALIFORNIA SERVICE BUREAU Novato, CA                                                                                      01/2011-04/2011

   Workers Compensation Specialist

• Performed externship as Workers Compensation Specialist

• Retrieved specified documents from assisted systems to request payments from various companies and patients using ICD9-codes and CPT (Current Procedural Terminology) coding

• Practiced HIPAA regulations on a daily basis

 

EDUCATION

 

Bachelor of Science, Technical Management specialization: Health Service Management, anticipated August 2015, DeVry University, Oakland, CA

Dean’s List, GPA:  3.77                       

 

Medical Billing and Coding, Carrington College California, Emeryville, CA                        

CPT coding, ICD-9, CMS 1500, HIPAA, medical terminology

 

Medical Administrative Assistant (certificate) Daly City, CA                                                                         2002-2003

Intern at Mills Peninsula, San Mateo R.O.P.

• Medical terminology, medical office procedures, HIPAA